Customs Software
Customs clearance can be time-consuming. With a multitude of forms and ever-changing compliance regulations, a small mistake can quickly lead to significant delays and additional costs. But it doesn’t have to be this way!
With the right software solution, you can handle your customs processes securely, quickly, and effortlessly.
Our Software:
Versatile Customs Software Enabling Seamless Clearances in Germany & Switzerland
We provide tailored, modular software solutions—available as an ASP service or an in-house option—that can be tailored to meet your specific needs. Always with a focus on:
1. Efficient Solutions
Cost-efficient solutions for handling import and export processes.
2. Declarations in Germany and Switzerland
Fully digital processing of export and import declarations via ATLAS in Germany, e-dec / Passar in Switzerland.
3. Integrated Software Modules Empowering your Compliance
Integrated software modules for sanctions list screening, codifications, export controls, supplier declaration management, and calculation of origin and preferential treatment for goods.
4. Connectivity to your ERP Systems
Seamless integration with existing ERP systems through simple interface connections.
Cost and Time Efficiency
Manage your customs clearances internally without needing to hire an expert. The software is intuitively designed and, with the right training, can be used by anyone. This saves both resources and time.
Centralised Location for Customs Documents
The software serves as a direct communication interface with customs authorities. All documents recorded in the system are archived in compliance with legal requirements and can be easily retrieved during customs audits. This ensures that all data is transparent, digital accessible, and quickly located when needed, streamlining your centralised customs processes.
Regular Updates
Our software is always up to date with the latest legal requirements, ensuring you always remain compliant.
Your Full-Service-Support
Sometimes you just can’t find the solution on your own—we understand that. Whether it’s questions about using the software, technical issues, or general concerns about customs clearance, we are here to assist you. On weekdays (excluding public holidays in Baden-Württemberg), you can reach us from 7:30 AM to 5:00 PM, and we’ll be happy to support you with any additional advice.
No Resources? No Problem!
Vacation, illness, resignation—sometimes staff are unavailable. But there’s no need to worry; we’ve got your back! If needed, we can manage your customs clearance processes. This ensures smooth operations until your team is back to full strength.
Want to take control of your customs processes?
Frequently Asked Questions (FAQ) - Customs Software Solutions
How can customs software benefit my business?
Customs software can help your business in multiple ways. It automates and optimises customs processes, saving both time and money while ensuring compliance with regulations, thereby minimizing errors and penalties. The software´s user-friendly interface allows even non-specialized staff can operate the software effortlessly, allowing you to efficiently manage customs clearance in-house.
What types of customs software are available?
There are various types of customs software designed to meet different needs. For small businesses, simple solutions with basic customs processing functions are available. Larger companies often require more sophisticated systems that go beyond import/export handling to include preference calculations, supplier declarations, goods classification, and, where necessary, integration with ERP systems.
What should businesses consider when choosing customs software?
When choosing customs software, businesses should ensure it is certified. It’s crucial that the software provides timely updates for new regulations, allowing you to stay compliant with customs requirements on both national and EU levels. The software should be user-friendly and easy for employees to operate. Additionally, seamless integration with upstream systems (ERP/accounting) is a significant advantage if needed.
Our Tip: Reliable customer support is essential to quickly resolve questions or issues.
Internal customs clearance: A good idea?
Choosing to manage customs clearance in-house offers many advantages. You can save costs, maintain full control, and gain complete oversight of your customs declarations.
However, there are also challenges to consider. Customs clearance can be complex and requires in-depth knowledge of regulations and legislative changes. Without sufficient expertise, the risk of errors increases, potentially leading to delays and additional costs.
With the right customs software, you get the best of both worlds: the flexibility and transparency of in-house customs clearance, powered by certified customs software. And, if needed, you can always consult the expert team at Customs Support Group.
How does Customs Support Group assist with software implementation?
Our experts guide you in selecting the right software solution, assist with implementation, and train your employees on using the relevant modules.
Does Customs Support Group offer software and user support?
Yes, our experts are always available to assist with any questions or issues you may encounter.
Can Customs Support Group help during staffing shortages?
Yes, we can temporarily take over your customs clearance processes. If desired, we can create customs declarations through your platform, ensuring seamless continuity of your operations.
Contact us to learn more about our outsourcing services.
What are the advantages of internal customs clearance compared to outsourcing?
Internal customs clearance provides greater control over your processes, faster response times, and full transparency for your customs declarations. With our software solutions, you can fully leverage these advantages while benefiting from built-in compliance support for customs regulations.
How long does the implementation of customs software take?
The implementation timeline depends on factors such as the size of your business and the complexity of your customs processes. Typically, implementation can be completed within a few weeks. Our experts support you throughout the process to ensure a smooth and efficient setup.